Friday, May 20, 2011

Running Setup.exe for Microsoft SharePoint Server 2010

when running Setup.exe for Microsoft SharePoint Server 2010 you may experience the error:

Setup is unable to proceed due to the following error(s):
A system restart from a previous installation or update is pending. Restart your computer and run setup to continue.
For the list of pre-requisites needed to install the product please refer to:
http://go.microsoft.com/fwlink/?LinkId=106209
Correct the issue(s) listed above and re-run setup.

To resolve this issue you can perform the following steps:

Check the value of the following Registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile - if the value of the UpdateExeVolatile Registry key is anything other than 0 you will see this message.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations - if the PendingFileRenameOperations Registry key has any value you will see this message.

To remove an orphaned UpdateExeVolatile registry key value

  1. Open a registry editor, such as Regedit.exe or Regedt32.exe.
  2. Navigate to HKLM\SOFTWARE\Microsoft\Updates\
  3. In the right navigation pane, double-click the UpdateExeVolatile key.
  4. Configure the key with a value of 0
  5. Close Registry Editor.
To delete the orphaned PendingFileRenameOperations registry key
  1. Open a registry editor, such as Regedit.exe or Regedt32.exe.
  2. Navigate to HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\
  3. In the right navigation pane, right-click the PendingFileRenameOperations key and select Delete.
  4. Close Registry Editor.

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